A walk down memory lane
Inspired by the events of 9/11, Narmy and William learn about taxes and start an accounting business from their apartment.
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2001
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2009
The business flourishes, leading to the opening of a second location in Brooklyn. The family continues to expand their client base while renovating their new office to enhance its appeal and functionality.
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The family relocates to Florida and welcomes their fourth child. Despite the move, they remain dedicated to their New York clients, traveling back every tax season to provide their trusted services.
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2004
2014
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Transitioning from NarTax to My Tax Refund Express and finally to Refundable Tax Services LLC, the company undergoes a significant rebrand. This includes the creation of a client portal to better serve their clients virtually, reflecting their commitment to innovation and client satisfaction.
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As tax season arrives again, the business operates with the same integrity and excellence. Providing virtual meetings and easy accessibility through WhatsApp. Unfortunately, William's health declines, and he passes away on June 3rd, 2023. During this difficult time, Narmy and the children strive to keep the family and the business together, honoring William's legacy.
As clients frequently expressed their trust in Narmy, saying, "We trust you, Narmy," William was inspired to establish In Narmy We Trust LLC to expand services. That same year, he was diagnosed with stage 4 renal cell carcinoma. Despite his illness, the family continues to serve their clients with unwavering dedication, giving up their physical office location to work strictly remotely.
2022-2023
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Coming soon
Now Narmy and her children focus on growing the business, ensuring that William's legacy lives on. Their commitment to excellence and family values continues to drive their success.
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2018
2021
2024 & Beyond
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2020
The family made a memorable return to New York in 2018 with their newest addition, their seventh child. This homecoming not only delighted their clients but also marked a special moment of growth and celebration for the family and their business community.
2024 & Beyond
In the bustling neighborhoods of the Bronx and Brooklyn, New York, a story of unwavering determination and love began. Narmy, a 23-year-old resilient Puerto Rican woman with two young children, worked tirelessly at three jobs to make ends meet. Despite the challenges, her spirit remained unbroken. Her soon-to-be husband, William, was in his late 20s with no job or driver's license, but he had a dream and the heart to pursue big things.
Together, Narmy and William faced their hardships head-on. After five years of being together and pregnant with their first child, they found stability as bus drivers. Their journey took a pivotal turn after the tragic events of 9/11/2001, which inspired them to learn about taxes. By 2002, their newfound knowledge blossomed into an accounting business they started from their tiny apartment.
In 2004, the family moved to the Sunshine State, Florida, where they welcomed their second child and William legally adopted Narmy’s two daughters. Despite their relocation, their dedication to their clients in New York never wavered. Every tax season, Narmy and William traveled back to New York, providing essential services to their growing client base, and returned to Florida in the off-season.
Their commitment and hard work paid off, and they were able to open an office in Brooklyn. The family grew, blessed with seven children and a dog, as their business flourished. However, the world changed dramatically with the onset of the COVID-19 pandemic in 2020. Social distancing and financial hardships forced them to close their beloved Brooklyn office, altering the life they had known.
Amidst the pandemic's turmoil came devastating news: William was diagnosed with stage 4 renal cell carcinoma cancer. Despite this, the family's resilience shone through as they continued working the tax season from their home in Florida. For three years, William fought valiantly, embodying the strength and perseverance that defined their journey.
On June 3rd, 2023, William's battle with cancer came to an end. His passing was a profound loss, but his legacy of hard work, dedication, and love lived on. Narmy and her children, determined to honor his memory, continued to keep the business alive. Their story is one of triumph over adversity, a testament to the power of family, and the enduring legacy of a man who never gave up on his dreams.
Refundable Tax Services LLC and In Narmy We Trust LLC stand as symbols of resilience, dedication, and the enduring spirit of a family that turned their struggles into a thriving business. Narmy and her children carry forward William's legacy, serving clients across the nation with the same integrity and excellence that defined their journey from the Bronx and Brooklyn to the Sunshine State and beyond.
Our story is not just about numbers and taxes; it's about a family's unwavering commitment to each other and their clients, a legacy that continues to inspire future generations.
Our story
A Journey of
Resilience, Dedication, and Legacy
At Refundable Tax Services, we’re not just a team—we’re family. Built on hard work, trust, and dedication, our business is a reflection of the values we live by every day. From bookkeeping and tax preparation to client support and organization, each family member brings their own strengths to ensure we provide the best service possible. When you work with us, you’re not just hiring accountants—you’re gaining a team that truly cares about your success, just like we care about each other.
Meet The
Family
Meet The Family
Your One Stop Shop Where Financial Expertise Meets Family Values Over 22 Years of Experience in Variety of Services Over 800 Happy Clients and 75 Businesses in Counting!!
For over 22 years, Narmy has been more than just an accountant—she’s been a trusted advisor, strategist, and advocate for individuals and business owners navigating the complexities of finance. What started as a small family business alongside her late husband, William, has grown into a nationwide firm serving clients in all 50 states.
Narmy’s journey is about more than just numbers. As a widowed mother of seven, she understands the importance of resilience, adaptability, and building a secure financial future. Her passion lies in helping others gain clarity and confidence in their financial decisions, ensuring that no one feels lost or taken advantage of when it comes to taxes, business formation, or financial planning.
With a sharp eye for strategy and problem-solving, Narmy takes pride in doing more than just filing returns—she educates, empowers, and provides tailored solutions that help her clients thrive. Whether she’s helping families maximize their refunds, guiding entrepreneurs through business structures, or offering financial insights, one thing is certain—when you work with Narmy, you’re not just hiring an accountant; you’re gaining a trusted financial partner for life.
Meet Narmy
Nathaniel
Narmy
Calista
The Pups
Tristian
Nathaniel
Narmy
Calista
Tab three
Trisian
Nathaniel
Narmy
Calista
The Pups
Meet Nathaniel
Nathaniel is Narmy’s first son and a junior bookkeeper and accountant in training at Refundable Tax Services. With a natural talent for numbers, he plays a key role in keeping finances organized, working behind the scenes to ensure accuracy in bookkeeping and data entry.
While he enjoys working in accounting, Nathaniel has big plans for the future. His ultimate goal is to own his own construction company and become a general contractor. Whether he’s balancing books, organizing data, or building detailed LEGO creations in his free time, he’s always working toward something bigger. For now, he’s gaining valuable experience in finance, laying the groundwork for whatever he builds next.
Tristian
Nathaniel
Narmy
Calista
The Pups
Trisian
Tristian is Narmy's second son and plays a helpful role at Refundable Tax Services by assisting with e-signing documents and organizing data in our Revver system. He keep files in order, ensuring things run smoothly and everything is where it needs to be for a smooth and efficient process.
When he’s not helping out with the family business, Tristian is dreaming big. He hopes to become a roller coaster engineer and video game designer, turning his love for creativity and technology into a career. For now, he’s building valuable skills in organization and problem-solving—tools that will help him no matter where his future takes him.
Meet Tristian
Nathaniel
Narmy
Calista
The Pups
Trisian
Nathaniel
Narmy
Calista
The Pups
Trisian
Nathaniel
Narmy
Calista
The Pups
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